Google Maps shares new features to protect against fake content, harmful reviews

Google Maps has received some major updates this month, including adding immersive views for routes, bringing new AI features, and most recently, a visual overhaul that brings a new color palette to the app. While the map is generally a reliable way to check information on places like restaurants, cinemas, ATM locations and other establishments, it is not immune to fake reviews and misleading content. To further strengthen Maps, Google has now shared three new ways it prevents policy-violating content from being submitted.

in a blog Post Shared on Wednesday, Google explained that it monitors unusual patterns in user-contributed content, for example an increase in one-star reviews for an establishment, and takes appropriate action to prevent abuse. “This can include everything from removing policy-violating content to temporarily disabling new contributions,” the blog says. The company also monitors reviews that violate the policy and investigates accounts that left said reviews.

Secondly, Google also works to protect places and establishments before sensitive moments, for example elections, when the company fears an increase in unrelated and useless content on Maps. Google says it limits contributors’ ability to edit phone numbers, addresses and other information to curb misleading content

Additionally, the search engine giant has established long-term protections against unhelpful and harmful user contributions. For example, this would include negative reviews of places like police stations and prisons. Google said, “A set of frameworks helps us evaluate how useful user input might be for these types of spaces, and based on the results we can take action, ranging from limiting contributions to restricting a specific type of content.” We may impose sanctions ranging from blocking to completely blocking the contributed content.”

In cases where user contributions have been restricted, contributors may receive a banner informing them that the functionality is turned off. However, despite the restrictions, users can still view useful information such as phone numbers, addresses, and websites for locations.

Last month, Google introduced the Immersive View feature for Routes as part of a new Maps update, which lets users preview their route step-by-step while driving, walking or cycling. The feature is available on both Android and iOS in select cities like Amsterdam, Barcelona, ​​Dublin, Florence, Las Vegas, London, Los Angeles, Miami, New York, Paris, San Francisco, San Jose, Seattle, Tokyo, and Venice. Additionally, Google has also added an AI-powered Lens to the Maps feature to help users understand their surroundings in real-time.

Recently, Google also roll A brand new color palette for Google Maps, which overhauls all visual aspects of the app. The color of roads and streets has changed from dull white to gray and there has also been a noticeable change in the green and blue of parks or water bodies. Highways are also no longer yellow, adopting a dark gray color scheme.


At Google I/O 2023, along with the launch of its first foldable phone and Pixel-branded tablet, the search giant has repeatedly told us that it cares about AI. This year the company is going to supercharge its apps, services and Android operating system with AI technology. We discuss this and more on the Orbital, Gadgets 360 podcast. Available on Orbital spotify, Song, JioSaavn, google podcast, apple podcasts, amazon music And wherever you get your podcasts.
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(TagstoTranslate)Google Maps Protect against fake content, ban harmful reviews Google Maps(T)Google

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