Google Pay asked to start charging convenience fee on mobile recharge transactions

Google Pay has reportedly started charging users a convenience fee on purchasing mobile recharge plans through the app’s Unified Payments Interface (UPI) service. After years of allowing users to recharge their prepaid plans and pay bills at no extra cost, it appears that the company is joining rivals in charging users for prepaid recharge payments made through Google Pay. Has joined payment platforms Paytm and PhonePe. The search giant has not yet made any announcement related to the introduction of convenience fee on its payments app.

A user recently reported on an online forum That Google Pay has started charging a convenience fee for mobile recharge plans on the payments service. A screenshot shared by the user shows that Google has charged Rs. Convenience fee up to Rs 3. Jio Rs 749 prepaid recharge plan. The screenshot indicates that the convenience fee is inclusive of GST. the user They say Convenience fee is visible for both UPI and card transactions.

Google Pay Convenience Fee ankushthehero123465 DesiDime Google Pay

Google Pay Rs. Charged Rs. 3 Convenience charges on Jio recharge transactions
Photo Courtesy: DesiDime/ankushthehero123465

Tipster Mukul Sharma Additional details revealed Payment of convenience fee to the platform through X (formerly known as Twitter). Mobile recharge plans priced below Rs. Convenience fee up to Rs 100 will not be charged, whereas recharge plans cost up to Rs 10. 200 and maximum Rs. It will cost Rs 300. 2 and Rs. According to Sharma, 3 respectively. Transactions worth more than Rs. Rs 300 will be charged. 3 Convenience fee.

MySmartPrice spotted The company updated the Google Terms of Service for users in India earlier this month google fees This appears to address the new convenience fee. However, it is unclear whether this section was added recently as part of the November 10 update. The section states, “Fees may be applied on certain transactions or use of Google Pay services, including but not limited to mobile recharges.” Google’s terms state that users will be notified of applicable fees before a transaction is completed.

The updated terms of service also states that the charges may be determined by the company at its discretion – Gadgets 360 staff members were not shown additional charges when attempting to purchase Airtel and Jio recharge plans on Thursday.

It appears that the only way to avoid the convenience fee is to purchase a recharge plan through the operator’s website. It is worth noting that Google Pay is not the first payment service provider to charge additional fees for transactions. These charges were first imposed by rivals Paytm and PhonePe as a means to monetize their payments platforms, similar to other online services like ordering food online or booking movie tickets.


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