Meta will drop support for Instagram-Messenger cross app communication chat

Meta will soon be shutting down its cross-platform messaging service, through which you could send messages to Facebook accounts from your Instagram account. Three years after the company announced the ability to chat across services, you’ll once again be limited to messaging users on the platform you’re currently using. The company hasn’t given a reason for the decision, but the announcement comes during the expected deadline to add support for end-to-end encryption (E2EE) on Messenger by default by the end of the year.

Recently added to Instagram support page ,Via 9to5Google) The photo and video sharing platform informs users that support for cross-app communication chats will be discontinued by mid-December. According to Meta, ongoing chats between users on any platform will not work if the functionality is disabled. According to the company, instead, they will be read-only, allowing participants to view their chat history.

instagram messenger chat meta inline instagram messenger

Cross-app messaging for Facebook and Instagram
Photo Credit: Meta

After Meta turns off the ability to chat on all platforms, it will no longer be possible for you to start new chats with Facebook Messenger users from your Instagram account – and vice versa. If you were already chatting with someone on one platform, your chat will not be automatically migrated to the other platform.

Similarly, Facebook users who could previously see when you were online – through the Activity Status setting – or when you viewed their messages will no longer have access to these features. To continue chatting with friends on both platforms, you’ll need to start a new chat with them on the same app.

Although Meta has not given any reason for stopping cross-app communication chat support on Instagram and Facebook Messenger Introduced in 2020It’s worth noting that the company’s announcement comes at a time when it is expected to bring a significant change to Messenger – E2EE chats that are protected by default.

In August, Meta revealed It was “on track to launch the default E2EE for one-to-one friends and family chats on Messenger by the end of the year.” The company is expected to introduce support for encrypted chats that can’t be seen by anyone except the sender and recipient – ​​not even the company – except when reported by chat participants. The company already supports end-to-end encrypted chats on WhatsApp.


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