TRAI warns against ‘illegal’ fraudulent calls threatening to disconnect numbers

The telecom regulator on Wednesday cautioned people against fraudulent calls in which callers falsely claiming to be from TRAI threaten to disconnect the number and termed such calls as “illegal”. The Telecom Regulatory Authority of India (TRAI) said it neither blocks nor disconnects any mobile number of any individual telecom subscriber, and added that any such calls or messages claiming to be from TRAI Should potentially be considered fraud.

It has been brought to the notice of TRAI that some companies/agencies/individuals are fraudulently asking the public/customers that they are calling from TRAI and the mobile numbers of the public/customers will be disconnected as these numbers are being used for sending unwanted messages. Being sent. Message,” TRAI said in a statement,

Companies, agencies and individuals engaged in such activities also mislead customers by claiming that their Aadhaar number was used to obtain a SIM card and that it was being used for illegal activities.

They are also trying to trick customers/public into coming on Skype video call to avoid mobile number disconnection.

The release said, “The public at large is informed that TRAI does not block/disconnect any mobile number of any individual telecom subscriber. TRAI never sends any message to disconnect the mobile number or No one calls.”

TRAI also clarified that it has not authorized any agency to contact customers for such activities and all such calls are illegal and should be dealt with as per law.

“Therefore, any call or message claiming to be from TRAI should be considered as potentially fraudulent,” it said.

As per TRAI’s Telecom Commercial Communication Customer Preference Regulations (TCCCPR) 2018, access service providers are responsible for taking appropriate action against mobile numbers involved in sending unsolicited communications.

“Affected individuals can directly raise the matter with the respective service providers on their respective customer care center numbers or on the National Cyber ​​Crime Reporting Portal. Or call the cyber crime helpline number 1930,” TRAI said.

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(TagstoTranslate) TRAI warns against illegal scam calls, threats to disconnect numbers, TRAI (T) Telecom Regulatory Authority of India (T) Telecom (T) Scam calls (T) Scam calls

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