WhatsApp banned 71.1 lakh Indian accounts in September in compliance with IT rules

Meta-owned WhatsApp banned 71.1 lakh accounts during September in non-compliance with IT rules, according to the latest India monthly report released by the popular messaging platform.

Of those, 25.7 lakh accounts were actively banned before any reports from users.

An Indian account is identified through the country code ‘+91’.

It said, “71,11,000 WhatsApp accounts were banned between September 1, 2023, and September 30, 2023. Of these, 25,71,000 accounts were actively banned even before any reports came from users.” Was done.”

The ‘user-safety report’ includes details of user complaints received and action taken by WhatsApp, as well as WhatsApp’s own preventive actions to deal with abuse on the platform.

According to the report, between September 1-30, the platform received six orders from the Complaints Appellate Committee and complied with all six orders.

WhatsApp banned 74 lakh accounts in August and 35 lakh of them were actively banned.

WhatsApp in its latest report said it received 10,442 user reports related to account support (1,031), ban appeals (7,396), other support (1,518), product support (370) and security (127) during September.

Based on the reports received during this period, action was taken on 85 accounts.

WhatsApp explained that “Accounts Actioned” refers to reports where it took remedial action based on the said report.

Taking action means either banning an account or restoring an account already banned as a result of a complaint.

Additionally, reports may have been reviewed but not included as ‘actions’ for a variety of reasons, including the user needing assistance accessing their account or using certain features, accounts being restricted by the user. Reinstatement and denial of the request, or if the reported account does not violate India’s laws or WhatsApp’s Terms of Service.

“Safety complaints relate to issues that may arise regarding abusive or harmful behavior on the platform,” it says.

The report said that WhatsApp responds to all complaints received except in cases where the complaint is considered a duplicate of a previous ticket.


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